Skills Development Webinars
We are a proud customer of SEESA Skills Training
Basic Fire Fighting
The Basic Fire Fighting course focusses on empowering your workforce on how to prevent, and in worst-case scenarios, how to effectively fight fires in the workplace. This course is aimed at anyone who has been nominated as their company’s fire fighter, as required by the OHS Act.
Alcohol & Substance Abuse in the Workplace
The problems associated with substance abuse occurs across all industries and sectors and has an impact on multiple aspects in the work environment, as well as the reputation of the company. This course provides attendees with insight into the impact and consequences of substance abuse in the work environment. It also covers workplace policies and legislation in this regard. Attendees will also be informed about different testing options available as well have in-depth knowledge and understanding of the correct disciplinary procedures to follow.
Basic Conditions of Employment Act
Learn the fundamentals regarding the basic conditions of employment. In this course, we discuss working hours, lay-offs, calculation of remuneration, obligations of the employer, and rights of employees. It is important that employers and managers understand how this applies to their workplace and workforce.
BBBEE
This course will provide delegates with an understanding of the broad-based black economic empowerment (B-BBEE) scorecard and how to incorporate effective participation of previously disadvantaged people in the economy. We also discuss how organisations can structure their operations in order to receive maximum points on the scorecard.
Consumer Protection
This course examines a complete overview, and provides a clear understanding of the stipulations of the Consumer Protection Act, and how it affects the interests of business owners. Also included in this course is interpretations of consumer law from multiple viewpoints.
Culture & Diversity In The Workplace
Embrace culture and diversity in the workplace through this half-day course. Join the discussion on different ideologies of culture, tradition, religion and the challenges faced, like prejudice and racism. The aim of this course is to empower delegates on how to implement a strong workplace culture centered around inclusion and professionalism.
Customer Service
Customer Service is the basic foundation of success for every company. Our Customer Service training effectively teaches delegates the basic principles of customer care and how to effectively communicate with your clients, consumers and customers. Delegates will learn to understand, meet and exceed customers’ expectations.
Emergency Preparedness & Evacuation Procedures
In 2020 our reality changed dramatically and people realised that emergency preparedness and along with that, preparing the company and its staff for an emergency has now become a crucial necessity. The objective of this half day course is to equip employers and employees with the tools to draft their own emergency procedures and guidelines to prepare for an emergency in the workplace. This will enable personnel to act swiftly and decisively in the case of an emergency.
Employment Equity
In this half-day Employment Equity course you will develop an understanding of the Employment Equity Act, focusing on its content, application and interpretation thereof. We’ll take you through all the aspects involved in your employment equity submission, from preparation, implementation, monitoring and reporting to avoid substantial penalties for your business.
Harassment in the Workplace
Harassment in the Workplace is an unfortunate problem that affects many businesses in South Africa. It results in negative staff morale, and has a demoralising impact on all employees. In addition to the cost of legal claims against a company due harassment, other costs in terms of staff turnover and general productivity are also negatively affected. This webinar has been designed to create awareness on the different forms of workplace harassment, as well as the responsibilities of employers and employees. Rules and policies are discussed in depth, as well as steps to be taken if one is a victim of harassment. This course will enable to understand the impact and consequences of harassment in the workplace, as well as empower them to help create a safe and inclusive work environment.
Health & Hygiene in the Workplace
Empower employees to take ownership of their health and hygiene habits to ensure a healthy environment in the workplace. This course covers the basic principles of health, grooming and hygiene, with an added focus on preventative steps amidst the COVID-19 virus.
Health & Safety Risk Assessment
The primary reason for conducting a risk assessment is to assess the risk to the health, safety and environmental impact certain operations may have on employees. In this course our aim is to highlight the importance of risk assessment. We take an in-depth look at the responsibilities of the designated safety representative in order to ensure compliance and meet the necessary requirements for optimal safety as reassurance. Emphasis will be placed on hazard identification and the associated risks they pose to employees at work.
HIV & AIDS
Help drive change and eliminate the stigma surrounding HIV/Aids and people living with the disease by empowering yourself with the correct information. This course aims to promote a safe, inclusive and productive workplace for everyone, regardless of their status.
How To Sell
Selling is a universal skill, and in this How to Sell course we explore the framework that makes up and defines your selling approach. This course discusses the principles of selling, practical sales techniques and communication skills.
Incedent Investigation
In this Health and Safety course, delegates will gain knowledge and skills to practically implement a detailed but simple incident and accident investigation process in the workplace and compile effective reports to prevent a re-occurrence.
Initiator & Disciplinary Procedures
Our Initiator and Disciplinary Procedures training aims to empower your teams to become highly competent and effective initiators in the workplace. This course guides initiators on how to prepare and effectively initiate disciplinary hearings from start to finish.
Introduction to Basic Waiter Training and Food Safety
This course serves as an introductory training for waiters and personnel in the food industry. The course discusses customer service, food handling, Occupational Health and safety regulations, as well as general food safety. The objective of this course is to help achieve a practical level of service standards by training and educating frontline waitering staff, as well as all staff members involved in food handling and preparation.
Introduction to POPI Act
This course is designed to provide insight relating to the Protection of Personal Information (POPI) Act. It covers when and how information may be processed, including the storage thereof, the rights of data subjects during processing of information, and general compliance with the Act.
Junior Management
Junior Management & Supervisor Development is an essential course for all supervisors and managers across all levels. It lays the foundation on which delegates can build their management career and equips them with a fundamental understanding of management functions such as planning, organisation, leadership and control along with various other practical skills that they can start implementing immediately.
Labour Law in the Workplace
The course is designed to cover the most common occurring issues in the workplacenamely, misconduct, employment contracts, poor work performance procedures, ill health procedures and trade union relations. The course focuses on teaching attendees the basic procedures by way of answering commonly asked questions and also providing examples, templates and a reference to applicable legislation. Anyone in a position responsible for maintaining labour relations in the workplace will benefit tremendously from this course.
Leadership & Mentoring
The Leadership and Mentoring course was developed specifically for more experienced managers and staff members seeking excellence in the workplace, both from their staff and themselves. The course consists of two separate, but interconnected segments. Firstly the course aims to empower participants with a practical understanding of-, and ability to apply true Leadership in the workplace. Secondly, participants are introduced to the principles of Mentoring, along with a step-by-step guide in how to be an effective Mentor in the workplace.
Personal Budgeting
Improving your financial wellbeing leads to a more productive personal and work life. Learn to set financial goals, develop a budget, manage your debt effectively, understand interest rates and gain essential tips on saving in this informative half-day course.
The Personal Assistant
Need to improve your administrative skills? In this course, delegates learn about professional communication, filling methods, organising meetings, compiling reports and general office etiquette. This course will introduce the knowledge, skills and capabilities needed for being effective and efficient as a personal assistant.
Trade Unions & Strike Management
Empower yourself and your business with the knowledge and skills required to exercise your rights. This course highlights when a trade union must be recognised and the rights that is afforded to them and under what circumstances. This course also takes delegates through the whole negotiation phase and how to effectively manage a strike action.
